Ground handler

Our services for you as a ground handler are divided into 5 categories. A click gives you more information

22436341 - loading of cargo to the freight aircraft

Customs Compliance

Meet legislations of Customs and supervisors EU/NL

What is it?
DGVS is a Dutch Acronym for Paperless Goods Movement Tracking System. This system allows companies With a customs RTO (Temporary Storage) license to transport and store goods without documentation.

For whom?
Any companies with a DGVS/ RTO license. These include forwarders, transport companies and handling agents.

What are the benefits?

• An NCTS (Transit) declaration is no longer required for the transport of goods under Customs supervision.
• Movements of goods are visible to users and customs authorities.
• Stock monitoring.
• Entries (input and take in transactions) and removals (output and take out transactions)are reported from the company’s own Warehouse Management System; results are displayed in the DGVS Web application.
• Monitoring of incorrect entry and removal information.
• Corrections can be made up to the date of the report to the Customs authorities.
• The Customs authorities later check the accounts; no delays in the process.
• A faster, simplified process.

How does it work?
To use this facility, you require a RTO License, which is issued by the Customs authorities. You can report the transport movements to DGVS from your own system. Cargonaut provides access to the Web application in which your reports are displayed as transactions. In addition to a list of transactions, you have a list of your stock and mismatches – a mismatch is a discrepancy between an entry and a removal. DVGS checks whether the reference, number of units, and customs status are the same.

Additional information
See also the website of ACN Air Cargo Netherlands.

What is ECS?
The Export Control System (ECS) allows the Customs authorities to check and confirm if goods designated for export are actually departing the European Union. Cargonaut ensures that clients can communicate with ECS smoothly and efficiently.

For whom?
Exporters, forwarding agents or other parties acting as ‘Traders at Exit’.

What are the benefits?
Declaration of the goods at the location of exit allows the original export declaration to be cleared after several ECS reports. This means that the declarant does not need to pay VAT on goods that have been shipped from the European Union.

How does it work?
For ECS, Cargonaut has an intelligent hub function that collects and integrates messages and data from users and converts them into Customs ECS messages. Clients can send EDI messages to Cargonaut or use the ECS Web Portal.

ECS at Schiphol
Cargonaut handles the entire ECS air cargo process for the Schiphol.

Arrival-at-Exit report
You have three options for reporting air cargo shipments to Cargonaut. The ‘Trader at Exit’ generates the ‘Arrival at Exit’ message once the goods have reached the final office of exit. At Schiphol Airport, the last location of exit has been established as being the location of delivery to the handling agent; the Trader at Exit is the exporting party or the latter’s transport company/forwarding agent.

Option 1, via DGVS: DGVS is the Paperless Goods Movement Tracking System, which registers and tracks transport between companies with a RTO (temporary storage). The DGVS user completes a registration transaction, specifying the MRN (= movement reference number) of the export or NCTS declaration. When received the take out transaction, Cargonaut generates the Arrival-at-Exit message.

Option 2, through a Notification of Export message: The client sends an EDI Notification of Export to Cargonaut, specifying the MRNs and Air Waybill numbers corresponding to the export declaration or NCTS declaration. The client can send the Arrival-at-Exit message to ECS directly, or, alternatively, it can instruct Cargonaut to do so based on the Notification of Export message.

Option 3, through the ECS Web Portal: Via the Cargonaut Web Portal, the client reports the MRNs and Air Waybill numbers corresponding to the export declaration or NCTS declaration. The client can send the Arrival-at-Exit message to ECS directly, or, alternatively, it can instruct Cargonaut to do so on its behalf.

The ECS manifest
Once Cargonaut has received the MRNs and air waybill numbers from the declarant or forwarding agent, it is still not possible to prepare an ECS manifest; for this purpose, we also require the export air cargo manifests from the handling agents at Schiphol and the departure times of the planes. We then convert this data into an ECS manifest for the Customs authorities.

Confirmation of Exit
The ECS system checks the ECS manifest and the MRN numbers of the declarations listed in the manifest. After the check, ECS sends a Confirmation of Exit, which the exporter can then use to show the zero VAT rate.

New ECS service
We are currently working with ACN (Air Cargo Netherlands) to establish an export delivery procedure, as part of which the various players in the chain will be able to track the export delivery process. The export delivery procedure forms part of the Informatiemakelaar (Information Broker) project.

What is it?
Scanlog is an application that provides information on scan inspections conducted at Schiphol Airport. Incoming and outgoing cargo may be selected by the Customs authorities for a scan inspection. If this is the case, the handling agent transports the cargo to the location specified and collects it after the inspection is completed. The application processes and displays the messages exchanged between the Customs authorities and the handling agent.

For whom?
Scanlog is an application used by handling agents and the Customs authorities at Schiphol Airport.

What are the benefits?
• The Customs authorities and handling agents update each other on shipments to be scanned and scan results.
• Shipment information is available online, for both import and export shipments.
• The handling agents do not need to invest in the application or in message development themselves.
• Efficient handling of the inspection process, reducing delays to a minimum.

How does it work?
The Customs authorities at Schiphol Airport have equipped the JIC (Joint Inspection Center) with X-ray equipment. This site is used to inspect air cargo containers and air cargo pallets using the X-ray equipment.

The type of inspection, the result of the inspection, and the hours are recorded in the scanlog application.
The handling agent can handle the shipments separately from the standard process and knows when to transport the shipments to the scanning site and when to collect them again.

What is it?
Fycolog is an application which informs you about the physical Customs checks on import shipments. Messages about selected shipments for inspection will be handled and shown in this application.

For Whom?
Fycolog is an application for ground handlers and Customs at Schiphol airport.

What are the benefits?
• Customs and ground handlers inform each other about the physical checks of shipments and the results of the checks.
• Export shipment information is available online.
• Ground handlers do not have to invest in an application or message development.
• Efficient handling and inspection process, with a minimum chance of delays.

How does it work?
Customs will inspect the selected shipments at the ground handlers premises.
The sort of physical inspection, the result and time stamps are registered in Fycolog.

What is it?
A connection to Cargonaut provides you with access to all Customs and government systems and ensures that you are automatically connected to the Dutch government’s Digipoort system.

For whom?
Importers, exporters, handling agents and logistics service providers that wish to prepare their own declarations.

What are the benefits?

• Your declaration details are reused in the logistics chain where possible.
• We check your declaration messages for the correct message format before they are transmitted to the Customs and government systems.
• Cargonaut has an extremely reliable dedicated connection to the government’s Digipoort system.
• You can use our own help desk.
• No need to maintain any connections other than your Cargonaut connection.

How does it work?
You require a permit to complete customs declarations electronically, for PPS and FCGSA*, or for transport in the Customs-Free Zone at Schiphol Airport. In addition, you require software to prepare and send declarations or DGVS transactions. There are various software packages available that provide an interface with Cargonaut. Alternatively, you can use your own in-house software or custom software. If you send your messages to Cargonaut, we will make sure your data is forwarded.

Cargonaut maintains connections with the following systems:

• AGS (Douane Invoer) for electronic import declarations.
• DSU (Douane Uitvoer) for electronic export declarations.
• NCTS for electronic transit declarations.
• DGVS (RTO) for electronic transport and storage notifications.
• ICS for preliminary reports of electronic manifests and air waybills for goods entering the European Union.
• ECS registration of goods departing the European Union.
• CLIENT (*PPS and FCGSA: Plant Protection Service and Food and Consumer Goods Safety Authority).

Application forms
For AGS, DSU, ICS and ECS see application registration electronic messaging.
For RTO (DGVS) see application RTO.
For CLIENT see application for companies and below PDF.
Application form Client Import

What is it?
CLIENT is a Dutch acronym for Controles op Landbouwgoederen bij Import en Export naar een Nieuwe Toekomst [‘Inspection of Agricultural Goods for Import and Export towards a New Future’]. It is a system used by the Ministry of Agriculture, Nature and Food Quality for preliminary customs declarations of imported goods to the Plant Protection Service and the Food and Consumer Goods Safety Authority.

For whom?
Forwarding agents, importers and exporters engaged in the import and export of veterinary and vegetable products.

What are the benefits?
• Your own software and a connection to Cargonaut allow you to access the CLIENT system.
• You receive information on the inspection and release of your goods.
• You can prepare a customs declaration once the goods are released.

How does it work?
To use these services, you require software that allows you to prepare the preliminary declaration and send it to the CLIENT system electronically. You can use your connection to Cargonaut for this purpose.

Additionally, you require a customer identity for “eHerkenning” by the the Food and Consumer Product Safety Authority (NVWA) in order to submit these preliminary declarations electronically. On the website of NVWA we unfortunately could only find information about “eHerkenning” in the Dutch language.
An application form for declarations for life animals and animal products (import from third countries) can be obtained at NVWA after you have your “eHerkenning”.
An application form for declaration for Plants and related products (import from third countries) can be downloaded below.
Application form Client Import


Paperless acceptance of shipments

What is it?
The e-Air Waybill is an electronic version of the printed air waybill, house waybill and consolidation list, and is part of the air cargo export process.

For whom?
The e-Air Waybill is designed for airlines who would like to operate and support a paperless export process.

What are the benefits?
• You receive the electronic documents (FWB and FHL) from Cargonaut of all connected freight forwarders and logistic service providers. Cargonaut also takes care of further distribution to your handling agent and Customs.
• Reduced probability of error as data is copied by the subsequent links in the logistics chain.
• Information is up to date and available at an early stage.
• The information can be used as a preliminary declaration for foreign customs authorities.
• You can help ensure a paperless chain. See the IATA e-Freight initiative.

How does it work?
We check air waybills sent to Cargonaut for the correct format before we forward the messages to your system.

Ready for Carriage

Snel controleren of de goederen aangenomen mogen worden.

Wat is het?
De e-Airwaybill is de elektronische variant van de documenten luchtvrachtbrief, huisluchtvrachtbrief en consolidatielijst, behorende bij de export van luchtvracht.

Voor wie is het?
De e-Airwaybill is voor expediteurs en logsitiek dienstverleners die de exportdocumenten voor het luchtvrachtvervoer opmaken.

Wat zijn de voordelen?
• U stuurt 1x de elektronische documenten naar Cargonaut. Cargonaut zorgt voor verdere distributie in de keten.
• U voldoet aan de “ready for carriage” procedure van de afhandelaren.
• Minder kans op fouten door overname van gegevens door de volgende schakels in de logistieke keten.
• Informatie is vroegtijdig en actueel aanwezig.
• Uw informatie kan als vooraanmelding voor de buitenlandse douane gebruikt worden.
• U kunt meedoen aan het papierloos maken van de keten. Zie het e-Freight initiatief van IATA.

Hoe werkt het?
U heeft software nodig voor het opmaken en elektronisch verzenden van de luchtvrachtbrief. De berichtenspecificaties zijn volgens de IATA richtlijnen.

Een naar Cargonaut ingestuurde airwaybill bericht wordt door ons gecontroleerd op het juiste formaat en doorgestuurd naar de afhandelaar, de douane en waar mogelijk de luchtvaartmaatschappij. U kunt een bevestiging krijgen op ieder verzonden bericht.

Meer informatie?
Voor meer informatie over Cargonaut of onze producten en diensten kunt u terecht op onze website of contact opnemen met onze verkoopmedewerkers.

Aan de hand van statusindicatoren wordt bepaald of een zending gereed is voor acceptatie door de afhandelaar (Ready for Intake). Er worden 3 statusindicatoren weergegeven:
• De DGVS indicator om aan te geven of de DGVS-procedure bij de expediteur correct doorlopen is.
• De ECS indicator geeft weer of aan alle ECS formaliteiten is voldaan.
• De Customs indicator geeft aan of er controlemeldingen van de Douane zijn ontvangen. Als er controlemeldingen zijn, zal de afhandelaar de zending apart zetten voor controle.

De volgende informatie en overzichten zijn in de applicatie beschikbaar:
• Integraal overzicht van informatie-uitwisseling tussen partijen in de exportketen.
• Status informatie voor de overdracht van de 2e naar de 1e linieloods.
• Exit Notification meldingen voor ECS (export control system).
• Exit Notification Alert informatie op volledigheid AWB van alle onderliggende HWB’s.
• Digitale ACN-bon (PDF document).
• Visualisatie Airwaybill en House Waybill.
• Fysieke status 1e linie loods.

Meer informatie?
Voor meer informatie over Cargonaut of onze producten en diensten kunt u terecht op onze website of contact opnemen met onze verkoopmedewerkers.

Wat is het?
eCargo Receipt ondersteunt en verbetert het export aanleverproces. Het systeem is een monitoring systeem voor partijen om voor, tijdens en na aanlevering van exportzendingen de status van dit proces te zien en te sturen. Op basis van de bestaande vastgelegde informatie kan de expediteur voor een aanlevering vaststellen of aan alle formaliteiten is voldaan. Het systeem haakt in op ontwikkelingen van horizontaal en verticaal douanetoezicht en e-Freight. In combinatie met de vrachtpas wordt dit product eLink genoemd. Zie hiervoor de productinformatie eLink.

Voor wie is het?
De web applicatie eCargo Receipt is voor afhandelaren (de “intake” balie en de “back office”) en expediteurs.

Wat zijn de voordelen?
Procesoptimalisatie van interne processen, zoals het aanname proces bij de afhandelaar.

Hoe werkt het in de praktijk?
De applicatie maakt export zendinginformatie inzichtelijk die in een aantal andere systemen van Cargonaut beschikbaar is. Bij de acceptatie van exportzendingen ziet de afhandelaar of de exportaangifte (Master reference number), de ECS melding, DGVS uitslag, Airwaybill en House Waybill aanwezig zijn. De afhandelaar bepaalt dan op basis van deze informatie om de zending te accepteren, of dat er correcties/aanvullingen nodig zijn.

Ook geeft het systeem aan of er sprake is van een controle door de Douane (controlemelding ECS). Na aanlevering kunnen expediteurs en afhandelaren het verdere verloop (ECS manifest uitgaan, confirmation of exit) zien.

Hoe werkt het systeem?
De basis is de luchtvrachtbrief of airwaybill. Informatie zoals house waybills, Master Reference Numbers van aangiften, vluchtgegevens en statusindicatoren wordt aan de
airwaybill gerelateerd.

Security Compliance

Wat is het?
Aviation Security Assistant is een functionaliteit binnen eLink waarmee u de veiligheidsgegevens kunt opvoeren als u niet zelf beschikt over de elektronische AWB versie 16 of hoger. Op deze manier kunt u er toch voor zorgen dat de “AvSec”-indicator in eCargo Receipt de juiste veiligheidsstatus weergeeft en loopt u geen extra vertraging op bij de afhandelaar. Ook als uw zendingen pas na het insturen van de elektronische AWB worden gescreend, kan de veiligheidsstatus alsnog worden opgevoerd.

Voor wie is het?
De Aviation Security Assistant kan gebruikt worden door de volgende partijen:
• Expediteurs
• Vervoerders (voor het veilig verklaren van zendingen)
• Screeningspartijen (naast de papieren verklaring, kan deze nu ook elektronisch worden ingevuld)

Wat zijn de voordelen?
• Voldoen aan wet- en regelgeving
• Security audit trail (vanaf expediteur t/m afhandelaar)
• Versnelling aanleverproces bij de afhandelaren
• U kunt onder voorwaarden papierloos aanleveren

Hoe werkt het?
Alle door de wetgeving vereiste componenten kunnen, zoals hieronder weergegeven, worden opgevoerd in het gebruikersscherm.


Informatie delen met partners in de keten en tussen ketens