Freight forwarder

Our services for you as a freight forwarder are divided into 6 categories. A click gives you more information.

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Bundle tariffs
  Nieuwe tarieven structuur - Bundels Expediteurs      
FWB's per maand Euro***
Totaal EXS 0 150,00
Totaal E00 1 - 10 240,00
Totaal E01 11 - 30 330,00
Totaal E02 31 - 60 480,00
Totaal E03 61 - 100 565,00
Totaal E04 101 - 150 650,00
Totaal E05 151 - 200 850,00
Totaal E06 201 - 300 975,00
Totaal E07 301 - 450 1.200,00
Totaal E08 451 - 750 1.875,00
Totaal E09 751 - 1250 2.500,00
Totaal E10 1251 - 1800 3.200,00
Totaal E11 1801 - 2500 3.900,00
Totaal E12 > 2501 Pro-rata'
Bundels zijn inclusief:
- Aansluiting en gebruik van het Airport community Platform
- Mainport Schiphol Community Apps: ECS, eCargo Receipt, eAWB, eLink Basic
- Aangiften Invoer, Uitvoer, Transit, NVWA
- Inzending House Airwaybill informatie.
Bundels zijn exclusief:
- Add on apps
- Hardware aanschaf
- Adviserings-, trainings- en implementatiediensten
Add-ons expediteurs:
Aviation Security Assistant 75,00
AWB Manager 80,00
ECS Web portal 50,00
eLink connection kit 113,57
Overige diensten:
Logistic Consultancy op aanvraag
Process en Change Consultancy op aanvraag
Technologie Consultancy op aanvraag
Training op aanvraag
Rapportages op aanvraag

Click  here  to download the tariffs for freight forwarders in PDF format.

***Prices are in Euro’s excl. VAT

Customs Compliance

Meet legislations of Customs and supervisors EU/NL

What is it?
DGVS is a Dutch Acronym for Paperless Goods Movement Tracking System. This system allows companies With a customs RTO (Temporary Storage) license to transport and store goods without documentation.

For whom?
Any companies with a DGVS/ RTO license. These include forwarders, transport companies and handling agents.

What are the benefits?
• An NCTS (Transit) declaration is no longer required for the transport of goods under Customs supervision.
• Movements of goods are visible to users and customs authorities.
• Stock monitoring.
• Entries (input and take in transactions) and removals (output and take out transactions)are reported from the company’s own Warehouse Management System; results are displayed in the DGVS Web application.
• Monitoring of incorrect entry and removal information.
• Corrections can be made up to the date of the report to the Customs authorities.
• The Customs authorities later check the accounts; no delays in the process.
• A faster, simplified process.

How does it work?
To use this facility, you require a RTO License, which is issued by the Customs authorities. You can report the transport movements to DGVS from your own system. Cargonaut provides access to the Web application in which your reports are displayed as transactions. In addition to a list of transactions, you have a list of your stock and mismatches – a mismatch is a discrepancy between an entry and a removal. DVGS checks whether the reference, number of units, and customs status are the same.

Additional information
See also the website of ACN Air Cargo Netherlands.

What is ECS?
The Export Control System (ECS) allows the Customs authorities to check and confirm if goods designated for export are actually departing the European Union. Cargonaut ensures that clients can communicate with ECS smoothly and efficiently.

For whom?
Exporters, forwarding agents or other parties acting as ‘Traders at Exit’.
What are the benefits?
Declaration of the goods at the location of exit allows the original export declaration to be cleared after several ECS reports. This means that the declarant does not need to pay VAT on goods that have been shipped from the European Union.

How does it work?
For ECS, Cargonaut has an intelligent hub function that collects and integrates messages and data from users and converts them into Customs ECS messages. Clients can send EDI messages to Cargonaut or use the ECS Web Portal.

ECS at Schiphol
Cargonaut handles the entire ECS air cargo process for the Schiphol.

Arrival-at-Exit report
You have three options for reporting air cargo shipments to Cargonaut. The ‘Trader at Exit’ generates the ‘Arrival at Exit’ message once the goods have reached the final office of exit. At Schiphol Airport, the last location of exit has been established as being the location of delivery to the handling agent; the Trader at Exit is the exporting party or the latter’s transport company/forwarding agent.

Option 1, via DGVS: DGVS is the Paperless Goods Movement Tracking System, which registers and tracks transport between companies with a RTO (temporary storage). The DGVS user completes a registration transaction, specifying the MRN (= movement reference number) of the export or NCTS declaration. When received the take out transaction, Cargonaut generates the Arrival-at-Exit message.

Option 2, through a Notification of Export message: The client sends an EDI Notification of Export to Cargonaut, specifying the MRNs and Air Waybill numbers corresponding to the export declaration or NCTS declaration. The client can send the Arrival-at-Exit message to ECS directly, or, alternatively, it can instruct Cargonaut to do so based on the Notification of Export message.

Option 3, through the ECS Web Portal: Via the Cargonaut Web Portal, the client reports the MRNs and Air Waybill numbers corresponding to the export declaration or NCTS declaration. The client can send the Arrival-at-Exit message to ECS directly, or, alternatively, it can instruct Cargonaut to do so on its behalf.

The ECS manifest
Once Cargonaut has received the MRNs and air waybill numbers from the declarant or forwarding agent, it is still not possible to prepare an ECS manifest; for this purpose, we also require the export air cargo manifests from the handling agents at Schiphol and the departure times of the planes. We then convert this data into an ECS manifest for the Customs authorities.

Confirmation of Exit
The ECS system checks the ECS manifest and the MRN numbers of the declarations listed in the manifest. After the check, ECS sends a Confirmation of Exit, which the exporter can then use to show the zero VAT rate.

New ECS service
We are currently working with ACN (Air Cargo Netherlands) to establish an export delivery procedure, as part of which the various players in the chain will be able to track the export delivery process. The export delivery procedure forms part of the Informatiemakelaar (Information Broker) project.

What is it?
A connection to Cargonaut provides you with access to all Customs and government systems and ensures that you are automatically connected to the Dutch government’s Digipoort system.

For whom?
Importers, exporters, handling agents and logistics service providers that wish to prepare their own declarations.

What are the benefits?

• Your declaration details are reused in the logistics chain where possible.
• We check your declaration messages for the correct message format before they are transmitted to the Customs and government systems.
• Cargonaut has an extremely reliable dedicated connection to the government’s Digipoort system.
• You can use our own help desk.
• No need to maintain any connections other than your Cargonaut connection.

How does it work?
You require a permit to complete customs declarations electronically, for PPS and FCGSA*, or for transport in the Customs-Free Zone at Schiphol Airport. In addition, you require software to prepare and send declarations or DGVS transactions. There are various software packages available that provide an interface with Cargonaut. Alternatively, you can use your own in-house software or custom software. If you send your messages to Cargonaut, we will make sure your data is forwarded.

Cargonaut maintains connections with the following systems:

• AGS (Douane Invoer) for electronic import declarations.
• DSU (Douane Uitvoer) for electronic export declarations.
• NCTS for electronic transit declarations.
• DGVS (RTO) for electronic transport and storage notifications.
• ICS for preliminary reports of electronic manifests and air waybills for goods entering the European Union.
• ECS registration of goods departing the European Union.
• CLIENT (*PPS and FCGSA: Plant Protection Service and Food and Consumer Goods Safety Authority).

Application forms
For AGS, DSU, ICS and ECS see application registration electronic messaging.
For RTO (DGVS) see application RTO.
For CLIENT see application for companies and below PDF.

Application form Client Import

What is it?
CLIENT is a Dutch acronym for Controles op Landbouwgoederen bij Import en Export naar een Nieuwe Toekomst [‘Inspection of Agricultural Goods for Import and Export towards a New Future’]. It is a system used by the Ministry of Agriculture, Nature and Food Quality for preliminary customs declarations of imported goods to the Plant Protection Service and the Food and Consumer Goods Safety Authority.

For whom?
Forwarding agents, importers and exporters engaged in the import and export of veterinary and vegetable products.

What are the benefits?
• Your own software and a connection to Cargonaut allow you to access the CLIENT system.
• You receive information on the inspection and release of your goods.
• You can prepare a customs declaration once the goods are released.

How does it work?
To use these services, you require software that allows you to prepare the preliminary declaration and send it to the CLIENT system electronically. You can use your connection to Cargonaut for this purpose.

Additionally, you require a customer identity for “eHerkenning” by the the Food and Consumer Product Safety Authority (NVWA) in order to submit these preliminary declarations electronically. On the website of NVWA we unfortunately could only find information about “eHerkenning” in the Dutch language.
An application form for declarations for life animals and animal products (import from third countries) can be obtained at NVWA after you have your “eHerkenning”.
An application form for declaration for Plants and related products (import from third countries) can be downloaded below.

Application form Client Import


Paperless transportation of your shipments

What is it?
The e-Air Waybill is an electronic version of the printed air waybill, house waybill and consolidation list, and is part of the air cargo export process.

For whom?
The e-Air Waybill is designed for forwarding agents and logistic service providers responsible for preparing the air cargo export documents.

What are the benefits?
• You send the electronic documents to Cargonaut only once; Cargonaut then takes care of further distribution in the chain.
• You comply with the handling agents’ ‘ready for carriage’ procedure.
• Reduced probability of error as data is copied by the subsequent links in the logistics chain.
• Information is up to date and available at an early stage.
• Your data can be used as a preliminary declaration for foreign customs authorities. You can help ensure a paperless chain. See the IATA e-Freight initiative.

How does it work?
You require special software to make up the air waybill and send it electronically. The message specifications comply with the IATA guidelines.

We check air waybills sent to Cargonaut for the correct format and forward them to the handling agent, the Customs authorities and, where possible, the airline. You can choose to receive a confirmation of each message you send.

What is Airwaybill Manager?
The Airwaybill Manager software application is designed to prepare, manage, print and send the Master Air Waybill and House Waybill electronically. The electronic messages are required for the export procedures conducted at Schiphol Airport. The handling agent uses the data for the ready-for-carriage procedure, while the Customs authorities use the data for risk analysis for export shipments. For an increasing number of global destinations, local customs regulations require delivery of the House Waybill information.

If the Master Air Waybill or House Waybill is not provided, airlines and/or handling agents may pass on the related costs. In addition, there is an increased likelihood of customs inspections, which may delay your shipments.

Relationship with e-Freight
The electronic air waybill allows you to transport shipments without documentation and in compliance with the IATA e-Freight regulations.

For whom?
Forwarding agents dealing with export air cargo shipments. The majority of these forwarding agents have an IATA/CASS code.

What are the benefits?
• Compliance with the requirements of export delivery procedures and regulators.
• Information is automatically distributed electronically to handling agents, airlines and customs authorities.
• Information is available to stakeholders in a timely manner.
• Eliminates the need to copy data manually.
• You can participate in e-Freight subject to specific conditions.
• You have access to your own electronic shipment files and history.

How does it work?
The package is used on a single-user or multi-user basis. You can print out the air waybill, the manifest, the ACN note and the air waybill label, including the barcode.
You enter shipments as Single shipments (Master Airwaybill), Back-to-Back (Master with 1 House), and as a Consolidation (Master with more than 1 house).
The package includes several supporting tables, e.g. for the airlines and locations.

You can track the messages for each Consolidation or Master, such as air waybill sent and confirmation and status received, and the application also includes a comprehensive help function.

Ready for Carriage

Fast delivery of goods at Schiphol without penalties

What is it?
The e-Air Waybill is an electronic version of the printed air waybill, house waybill and consolidation list, and is part of the air cargo export process.

For whom?
The e-Air Waybill is designed for airlines who would like to operate and support a paperless export process.

What are the benefits?
• You receive the electronic documents (FWB and FHL) from Cargonaut of all connected freight forwarders and logistic service providers. Cargonaut also takes care of further distribution to your handling agent and Customs.
• Reduced probability of error as data is copied by the subsequent links in the logistics chain.
• Information is up to date and available at an early stage.
• The information can be used as a preliminary declaration for foreign customs authorities.
• You can help ensure a paperless chain. See the IATA e-Freight initiative.

How does it work?
We check air waybills sent to Cargonaut for the correct format before we forward the messages to your system.

Wat is het?
eCargo Receipt ondersteunt en verbetert het export aanleverproces. Het systeem is een monitoring systeem voor partijen om voor, tijdens en na aanlevering van exportzendingen de status van dit proces te zien en te sturen. Op basis van de bestaande vastgelegde informatie kan de expediteur voor een aanlevering vaststellen of aan alle formaliteiten is voldaan. Het systeem haakt in op ontwikkelingen van horizontaal en verticaal douanetoezicht en e-Freight. In combinatie met de vrachtpas wordt dit product eLink genoemd. Zie hiervoor de productinformatie eLink.

Voor wie is het?
De web applicatie eCargo Receipt is voor afhandelaren (de “intake” balie en de “back office”) en expediteurs.

Wat zijn de voordelen?
Procesoptimalisatie van interne processen, zoals het aanname proces bij de afhandelaar.

Hoe werkt het in de praktijk?
De applicatie maakt export zendinginformatie inzichtelijk die in een aantal andere systemen van Cargonaut beschikbaar is. Bij de acceptatie van exportzendingen ziet de afhandelaar of de exportaangifte (Master reference number), de ECS melding, DGVS uitslag, Airwaybill en House Waybill aanwezig zijn. De afhandelaar bepaalt dan op basis van deze informatie om de zending te accepteren, of dat er correcties/aanvullingen nodig zijn.

Ook geeft het systeem aan of er sprake is van een controle door de Douane (controlemelding ECS). Na aanlevering kunnen expediteurs en afhandelaren het verdere verloop (ECS manifest uitgaan, confirmation of exit) zien.

Hoe werkt het systeem?
De basis is de luchtvrachtbrief of airwaybill. Informatie zoals house waybills, Master Reference Numbers van aangiften, vluchtgegevens en statusindicatoren wordt aan de
airwaybill gerelateerd.

Aan de hand van statusindicatoren wordt bepaald of een zending gereed is voor acceptatie door de afhandelaar (Ready for Intake). Er worden 3 statusindicatoren weergegeven:
• De DGVS indicator om aan te geven of de DGVS-procedure bij de expediteur correct doorlopen is.
• De ECS indicator geeft weer of aan alle ECS formaliteiten is voldaan.
• De Customs indicator geeft aan of er controlemeldingen van de Douane zijn ontvangen. Als er controlemeldingen zijn, zal de afhandelaar de zending apart zetten voor controle.

De volgende informatie en overzichten zijn in de applicatie beschikbaar:
• Integraal overzicht van informatie-uitwisseling tussen partijen in de exportketen.
• Status informatie voor de overdracht van de 2e naar de 1e linieloods.
• Exit Notification meldingen voor ECS (export control system).
• Exit Notification Alert informatie op volledigheid AWB van alle onderliggende HWB’s.
• Digitale ACN-bon (PDF document).
• Visualisatie Airwaybill en House Waybill.
• Fysieke status 1e linie loods.

Meer informatie?
Voor meer informatie over Cargonaut of onze producten en diensten kunt u terecht op onze website of contact opnemen met onze verkoopmedewerkers.

Security Compliance

Wat is het?
De e-Airwaybill is de elektronische variant van de documenten luchtvrachtbrief, huisluchtvrachtbrief en consolidatielijst, behorende bij de export van luchtvracht.

Voor wie is het?
De e-Airwaybill is voor expediteurs en logsitiek dienstverleners die de exportdocumenten voor het luchtvrachtvervoer opmaken.

Wat zijn de voordelen?
• U stuurt 1x de elektronische documenten naar Cargonaut. Cargonaut zorgt voor verdere distributie in de keten.
• U voldoet aan de “ready for carriage” procedure van de afhandelaren.
• Minder kans op fouten door overname van gegevens door de volgende schakels in de logistieke keten.
• Informatie is vroegtijdig en actueel aanwezig.
• Uw informatie kan als vooraanmelding voor de buitenlandse douane gebruikt worden.
• U kunt meedoen aan het papierloos maken van de keten. Zie het e-Freight initiatief van IATA.

Hoe werkt het?
U heeft software nodig voor het opmaken en elektronisch verzenden van de luchtvrachtbrief. De berichtenspecificaties zijn volgens de IATA richtlijnen.

Een naar Cargonaut ingestuurde airwaybill bericht wordt door ons gecontroleerd op het juiste formaat en doorgestuurd naar de afhandelaar, de douane en waar mogelijk de luchtvaartmaatschappij. U kunt een bevestiging krijgen op ieder verzonden bericht.

Meer informatie?
Voor meer informatie over Cargonaut of onze producten en diensten kunt u terecht op onze website of contact opnemen met onze verkoopmedewerkers.

Meer informatie?
Voor meer informatie over Cargonaut of onze producten en diensten kunt u terecht op onze website of contact opnemen met onze verkoopmedewerkers.

What is it?
Aviation Security Assistant is a functionality within eLink for the input of security details, in case you do not use the Airwaybill (FWB) in version 16 or higher. In this way the “AvSec” indicator will show the correct security status and you avoid any delays at the handlers premises. You can also put in the security data if your shipment will be screened after you have sent in your FWB message.

For Whom?
The Aviation Security Assistant can be used by:
• Freight forwarders
• Hauliers
• Screening parties

What are the benefits?
• Compliance with law and regulations
• You can monitor the security audit trail from forwarder till handler
• Speed up the delivery process at the handler
• Paperless delivery of goods, under conditions.

How does it work?
All requested components, as mentioned below, can be typed in the user screen:



Share information between partners and chains

Track and Trace

Check the status of your shipment

What is it?
eCargo Receipt supports and improves the export delivery process. The system allows the various parties to view and send the status of this process before, during and after the delivery of export shipments. Based on the information stored in the system, the forwarding agent can establish for a delivery whether all the formalities have been complied with. The system adapts to changes in horizontal and vertical customs control and e-Freight. In combination with the cargo pass we call this product eLink. See our eLink product sheet.

For whom?
The eCargo Receipt web application is designed for handling agents (intake desk and back office) and forwarding agents.

What are the benefits?
Process optimisation of internal processes, such as the acceptance process at the handling agent’s offices.

How does it work in practice?
The application provides access to data related to export shipments, which is available in a number of other Cargonaut systems. When accepting the export shipments, the handling agent sees whether the export declaration (Master Reference Number), ECS report, DGVS result, Air Waybill and House Waybill are all present. Based on this information, the handling agent then decides whether it will accept the shipment or whether adjustments/additions are required.

Furthermore, the system indicates whether the Customs authorities perform an inspection (ECS notification of inspection). Following delivery, forwarding agents and handling agents can track further progress (ECS manifest outgoing, confirmation or exit) through the system.

How does the system work?
The air waybill is used as the basis; information such as house waybills, Master Reference Numbers of declarations, flight details and status indicators are related to the
air waybill.


Based on the status indicators, it is then determined whether a shipment is ready for acceptance by the handling agent (Ready for Take-in). The system shows three status indicators:
• The DGVS indicator specifies whether the DGVS procedure was completed correctly by the forwarding agent.
• The ESC indicator specifies whether all ECS formalities have been complied with.
• The Customs indicator specifies whether any inspection notifications have been received from the Customs authorities. If this is the case, the handling agent sets the shipment aside for inspection.

The following information and lists are available in the application:
• Comprehensive report of information exchange between the various parties in the export chain.
• Status information for the transfer from the second-line warehouse to the first-line warehouse.
• Exit Notification reports for the ECS (Export Control System).
• Exit Notification Alert information for completeness of AWB for all underlying HWBs.
• Digital ACN goods receipt (PDF document).
• Image of Air Waybill and House Waybill.
• Physical status of first-line warehouse.

Flight Monitor

What is Flight Monitor?
Do you have no idea when your shipments arrive or depart? Than the Flight monitor is the tool you need. With the Flight Monitor you can select which flights you want to monitor. You receive flight information and expected times, which will be updated automatically when new information is available. The Flight Monitor is the first step to achieve a so called Flight Shipment monitor which enables selection and monitoring on a shipment level.

For whom?
For freight forwarders who handle export and import airfreight shipments.

What are the benefits?
• Consult only one source of information for incoming and departing flights at Schiphol
• Only those flights that are relevant to you
• Real time
• Better planning of your process

How does it work?
The Flight Monitor is a web portal. The user can put in the flights he wants to monitor. The flight information is updated real time. Besides it is possible to receive e-mail updates for integration in the in house system of the user.

Additional information
For additional information on Cargonaut or our products and services, please visit our website or contact our Sales department.