Our services for you as a shipper are divided into 3 categories. A click gives you more information.

44604938 - pharmaceutical plant

Customs Compliance

Meet legislations Customs and supervisors EU/NL

What is it?
A connection to Cargonaut provides you with access to all Customs and government systems and ensures that you are automatically connected to the Dutch government’s Digipoort system.

For whom?
Importers, exporters, handling agents and logistics service providers that wish to prepare their own declarations.

What are the benefits?

• Your declaration details are reused in the logistics chain where possible.
• We check your declaration messages for the correct message format before they are transmitted to the Customs and government systems.
• Cargonaut has an extremely reliable dedicated connection to the government’s Digipoort system.
• You can use our own help desk.
• No need to maintain any connections other than your Cargonaut connection.

How does it work?
You require a permit to complete customs declarations electronically, for PPS and FCGSA*, or for transport in the Customs-Free Zone at Schiphol Airport. In addition, you require software to prepare and send declarations or DGVS transactions. There are various software packages available that provide an interface with Cargonaut. Alternatively, you can use your own in-house software or custom software. If you send your messages to Cargonaut, we will make sure your data is forwarded.

Cargonaut maintains connections with the following systems:

• AGS (Douane Invoer) for electronic import declarations.
• DSU (Douane Uitvoer) for electronic export declarations.
• NCTS for electronic transit declarations.
• DGVS (RTO) for electronic transport and storage notifications.
• ICS for preliminary reports of electronic manifests and air waybills for goods entering the European Union.
• ECS registration of goods departing the European Union.
• CLIENT (*PPS and FCGSA: Plant Protection Service and Food and Consumer Goods Safety Authority).

Application forms
For AGS, DSU, ICS and ECS see application registration electronic messaging.
For RTO (DGVS) see application RTO.
For CLIENT see application for companies and below PDF.
Application form Client Import

What is it?
CLIENT is a Dutch acronym for Controles op Landbouwgoederen bij Import en Export naar een Nieuwe Toekomst [‘Inspection of Agricultural Goods for Import and Export towards a New Future’]. It is a system used by the Ministry of Agriculture, Nature and Food Quality for preliminary customs declarations of imported goods to the Plant Protection Service and the Food and Consumer Goods Safety Authority.

For whom?
Forwarding agents, importers and exporters engaged in the import and export of veterinary and vegetable products.

What are the benefits?
• Your own software and a connection to Cargonaut allow you to access the CLIENT system.
• You receive information on the inspection and release of your goods.
• You can prepare a customs declaration once the goods are released.

How does it work?
To use these services, you require software that allows you to prepare the preliminary declaration and send it to the CLIENT system electronically. You can use your connection to Cargonaut for this purpose.

Additionally, you require a customer identity for “eHerkenning” by the the Food and Consumer Product Safety Authority (NVWA) in order to submit these preliminary declarations electronically. On the website of NVWA we unfortunately could only find information about “eHerkenning” in the Dutch language.
An application form for declarations for life animals and animal products (import from third countries) can be obtained at NVWA after you have your “eHerkenning”.
An application form for declaration for Plants and related products (import from third countries) can be downloaded below.
Application form Client Import


Share information between partners and chains

Track and Trace

Check the status of your shipment

What is it?
eCargo Receipt supports and improves the export delivery process. The system allows the various parties to view and send the status of this process before, during and after the delivery of export shipments. Based on the information stored in the system, the forwarding agent can establish for a delivery whether all the formalities have been complied with. The system adapts to changes in horizontal and vertical customs control and e-Freight. In combination with the cargo pass we call this product eLink. See our eLink product sheet.

For whom?
The eCargo Receipt web application is designed for handling agents (intake desk and back office) and forwarding agents.

What are the benefits?
Process optimisation of internal processes, such as the acceptance process at the handling agent’s offices.

How does it work in practice?
The application provides access to data related to export shipments, which is available in a number of other Cargonaut systems. When accepting the export shipments, the handling agent sees whether the export declaration (Master Reference Number), ECS report, DGVS result, Air Waybill and House Waybill are all present. Based on this information, the handling agent then decides whether it will accept the shipment or whether adjustments/additions are required.

Furthermore, the system indicates whether the Customs authorities perform an inspection (ECS notification of inspection). Following delivery, forwarding agents and handling agents can track further progress (ECS manifest outgoing, confirmation or exit) through the system.

How does the system work?
The air waybill is used as the basis; information such as house waybills, Master Reference Numbers of declarations, flight details and status indicators are related to the
air waybill.

Based on the status indicators, it is then determined whether a shipment is ready for acceptance by the handling agent (Ready for Take-in). The system shows three status indicators:
• The DGVS indicator specifies whether the DGVS procedure was completed correctly by the forwarding agent.
• The ESC indicator specifies whether all ECS formalities have been complied with.
• The Customs indicator specifies whether any inspection notifications have been received from the Customs authorities. If this is the case, the handling agent sets the shipment aside for inspection.

The following information and lists are available in the application:
• Comprehensive report of information exchange between the various parties in the export chain.
• Status information for the transfer from the second-line warehouse to the first-line warehouse.
• Exit Notification reports for the ECS (Export Control System).
• Exit Notification Alert information for completeness of AWB for all underlying HWBs.
• Digital ACN goods receipt (PDF document).
• Image of Air Waybill and House Waybill.
• Physical status of first-line warehouse.